Hello, I'm so glad I found you and I am so frustrated with MB electronics. I bought the ML550 2008 in NY and after a year, I shipped it over to Greece where I now live most of the year.
When it got here, we were told that we couldn't simply purchase the European DVD for the command system but we would need a new one because the model number has a 1 digit difference in europe and their dvd's won't work in the US system....since this would cost over 3,000 euro to buy the new system, do you know if there is any way around this or if i can find a used european command system somewhere??
We also don't know what to do with the bluetooth because the US bluetooth model number is B6 787 5878 and the European number is B6 787 5877 (again a one digit difference). Also, the phone lists for each device are different but it's hard to find the US phones here in Greece. Do you think the european phones would work with the US bluetooth??
We also tried programming the built in garage door opener with the code number from inside our remote control and that didn't work either. I never needed this in NY so I'm not sure if it's not working because I'm here in Europe. Do you know if remote control frequencies are different in Europe??
My last electronics problem (this one i also had in ny) is the ipod connection cable. When I connect it, the only way to toggle through the menu is through the steering wheel. The different menus don't show up on the command screen (artist, playlist, etc) so the only option on the command screen is to go through all songs one at a time and when there are thousands of songs, it gets frustrating. Do you know if they will offer an upgrade for this problem??
I found that the dealers both in NY and Greece were not very knowledgeable or helpful on elctronic issues so thank you for this website.
Regards,
Vanessa


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