In the UK, the retailer is responsible for the product.
I have no idea what the law is in Singapore.
I suspect if you bought it from C&C then Mercedes could ask C&C to refund your money and let you return the disk if you were unhappy - of course they are not going to do that if you bought a disk from someone else as they have no idea where it came from. I would also imagine that given the cost of disks for Singapore there are some fake ones around.
It is common for map data to be a few months old when the disk was first released - I assume the disks are finalised and well tested before they make it into the dealer network.
What is the part number of the disk you purchased? I will attempt to find roughly when it was first released
Richard
|